Question 1

Do you work with students?

Accepted Answer

No. My service is designed specifically for working professionals relocating to Eindhoven for employment. I'm not able to support student housing searches.

Question 2

How do you charge for your service?

Accepted Answer

I charge a transparent fee that covers your entire home search, from the first viewing until you sign your rental contract. I work for you, not the landlord.

Question 3

What happens if you don't find a home for me?

Accepted Answer

If I haven't found a home that meets your requirements within 8 weeks, your fee is refunded in full. This applies to my Standard and Premium plans.

Question 4

How long does it take?

Accepted Answer

Most clients sign a contract within 2–6 weeks of their intake, depending on budget and area.

Question 5

Can you help before I arrive in the Netherlands?

Accepted Answer

Yes. That's most of my work. I handle viewings by video and coordinate with landlords on your behalf.

Question 6

What is the pet policy in the Netherlands?

Accepted Answer

Pets are mostly not allowed in Dutch rental properties. If you have a pet, I will flag pet-friendly listings and ask landlords directly when needed.

Question 7

What are the lease terms?

Accepted Answer

Most contracts are indefinite with a minimum term of 12 months. I explain the fine print before you sign.

Question 8

Are utilities included in the rent?

Accepted Answer

Either included in rent or separate. If they are separate, I will help you set them up and estimate monthly costs.

Question 9

Can I search for furnished or unfurnished homes?

Accepted Answer

Yes. Furnished or unfurnished can be added to your wishlist during intake. I will only show properties that match your preference.

Question 10

Can I register at the municipality (BSN) at the homes you find?

Accepted Answer

Yes. Every home I shortlist allows official registration with the Eindhoven municipality, so you can get your BSN, open a Dutch bank account and arrange health insurance. I check the registration status with the landlord before you view a property, so you never end up in a sublet that blocks it.

Question 11

What income do landlords require in the Netherlands?

Accepted Answer

Most landlords ask for a gross monthly income of about 3 to 4 times the base rent, and some agencies ask for 4 times. A partner's income can count, from 50% and in some cases 100%. At intake I check your numbers against a realistic budget and help you present your documents so your application is taken seriously.

Questions I hear a lot.

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